Guarantee

Our plants are sourced only from WA’s most reputable, NGIWA accredited growers & checked by our quality control staff prior to being delivered in our insulated delivery vehicles. We are confident that you will be completely satisfied with the condition of your plants upon delivery.

Plants4Perth offers a seven (7) day customer satisfaction guarantee. A customer may return or exchange any of the purchased products within seven (7) days of delivery, if the goods do not match their description on the website. The return of any product is conditional on the products being returned in their original condition and original containers together with the delivery docket. The customer must contact Plants4Perth to arrange for collection of the goods within the specified time frame. Plants4Perth will not accept the return of damaged products, except in cases where products were damaged prior to delivery. The onus of proof of damage prior to delivery resides with the customer.

Please ensure that you select your products carefully as we will not exchange or refund products that have been incorrectly ordered by the customer.

Whilst every effort will be made to provide customers with their complete order, should certain stock items be sold out or temporarily unavailable Plants4Perth will refund the purchase price of these items.

For further details please refer to our full terms & conditions here.